Enterprise-grade RMA & technical support hub. We turn returned electronics into recovered assets through standardized triage, Root Cause Analysis, and compliant data sanitization.
专为出海高价值硬件打造的企业级 RMA 与技术支持中心。通过深度检测、根因分析及合规数据擦除，将退货从"沉没成本"转化为"核心资产"。
BIOS-level diagnostics, stress testing, and detailed Root Cause Analysis reports. We tell your R&D team exactly why units are being returned — not just that they were.
Certified data sanitization for all storage devices. Protect your brand from US privacy law liabilities with auditable compliance documentation.
Light repair, cleaning, firmware updates, and repackaging. Turn "defective" returns into Grade-A refurbished units ready for resale or restocking.
Set our Bellevue address as your US return destination. We receive and log every unit.
Engineer-level testing. Every unit gets a graded inspection report with root cause analysis.
Fixable units get refurbished. Non-viable units are data-wiped and responsibly recycled.
Detailed monthly reports. Recovered units return to your inventory or secondary sales channels.
Founded by former Microsoft and Citrix technical support engineers based in the Seattle tech corridor. We bring Fortune 500 diagnostic rigor to cross-border e-commerce — understanding hardware at the architecture level, not just the surface.
由前微软 Azure 与思杰 (Citrix) 高级技术支持工程师创立，坐标西雅图科技走廊。我们将世界 500 强的标准化排错流程引入跨境电商售后——从底层架构理解您的硬件，而非流于表面。
Ship up to 10 returned units to our Bellevue facility. We'll deliver a comprehensive RCA report — at zero cost, zero obligation.
将 10 台退货发往我们的技术中心，免费获取大厂标准的深度检测报告。无费用、无义务、无风险。